Chapter 21 Troubleshooting
NWA3000-N Series User’s Guide
277
Wireless clients are not being load balanced among my APs.
• Make sure that all the APs used by the wireless clients in question share the
same SSID, security, and radio settings.
• Make sure that all the APs are in the same broadcast domain.
• Make sure that the wireless clients are in range of the other APs; if they are only
in range of a single AP, then load balancing may not be as effective.
In the Monitor > Wireless > AP Information > Radio List page, there is no load
balancing indicator associated with any APs assigned to the load balancing task.
• Check to be sure that the AP profile which contains the load balancing settings is
correctly assigned to the APs in question.
• The load balancing task may have been terminated because further load
balancing on the APs in question is no longer required.
21.6 Resetting the NWA3000-N series AP
If you cannot access the NWA3000-N series AP by any method, try restarting it by
turning the power off and then on again. If you still cannot access the NWA3000-N
series AP by any method or you forget the administrator password(s), you can
reset the NWA3000-N series AP to its factory-default settings. Any configuration
files or shell scripts that you saved on the NWA3000-N series AP should still be
available afterwards.
Use the following procedure to reset the NWA3000-N series AP to its factory-
default settings. This overwrites the settings in the startup-config.conf file with
the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
1 Make sure the PWR\SYS LED is on and not blinking.
2 Press the RESET button and hold it until the PWR\SYS LED begins to blink. (This
usually takes about five seconds.)
3 Release the RESET button, and wait for the NWA3000-N series AP to restart.
You should be able to access the NWA3000-N series AP using the default settings.
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