ZyXEL PLA-400 User Manual download pdf (Page 66)

Chapter 7 LEDs and Troubleshooting

PLA-4xx Series User’s Guide

7.2 Power and Light Problems

V The PLA-4xx does not turn on. None of the lights turn on.

1 Make sure you are using the power cord included with the PLA-4xx.

2 Make sure the power cord is connected to the PLA-4xx and plugged in to an appropriate

power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power cord to the PLA-4xx.

4 Remove the powerline adapter from the outlet. Then connect an electrical device that

you know works into the same power outlet. This checks the status of the power outlet.

5 If the problem continues, contact the vendor.

V The ETHERNET light does not turn on.

1 Check the hardware connections. See the Quick Start Guide.

2 Inspect your cables for damage. Contact the vendor to replace any damaged cables.

3 Check the Ethernet adapter on your computer and make sure it’s enabled and working

properly.

4 If the PLA-4xx is connected to an Ethernet switch or router, make sure the device is

working correctly, and that the LAN network is working and configured correctly as

well.

HomePlug Green On The PLA470 v2 detects another powerline adapter. The

data transfer rate is greater than 40 Mbps.

Amber The PLA470 v2 detects another powerline adapter. The

data transfer rate is between 10~40 Mbps.

Red The PLA470 v2 detects another powerline adapter. The

data transfer rate is between 0~10 Mbps.

Green/

Amber/

Red

Blinking The PLA470 v2 is communicating with another powerline

adapter. Data is being transmitted and/or received.

Blinking at the same time as the POWER light indicates an

unsuccessful connection if you have used the ENCRYPT

button.

Off The HomePlug port does not detect another powerline

adapter.

ETHERNET On The ETHERNET port is on and ready and the PLA470

detects a device connected to it.

Blinking The PLA470 is communicating with a router, modem,

switch or a computer connected to it.

Off The PLA470 does not detect any devices connected to its

ETHERNET port.

Table 14 PLA470 v2 Lights (continued)

LIGHTS ICON COLOR STATUS DESCRIPTION

1 2 ... 61 62 63 64 65 66 67 68 69 70 71 ... 89 90

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ZyXEL PLA-400 User Manual Page 66

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