ZyXEL P-971M User Manual

P-971M Cable ModemUser’s GuideVersion 3.70.016/2005

P-971M User’s Guide9 Customer Support

Prestige 971M User’s Guide Table of Contents 10Table of ContentsCopyright ...

Prestige 971M User’s Guide11 Table of ContentsChapter 5Introduction to CLI ...

Prestige 971M User’s Guide Table of Contents 12Appendix BSetting up Your Computer’s IP Address...

Prestige 971M User’s Guide13 Table of Contents

Prestige 971M User’s Guide List of Figures 14List of FiguresFigure 1 Web browser URL screen. ...

Prestige 971M User’s Guide15 List of FiguresFigure 39 Windows XP: Internet Protocol (TCP/IP) Properties ... 7

Prestige 971M User’s Guide List of Tables 16List of TablesTable 1 Connection Screen Summary ...

Prestige 971M User’s Guide17 List of Tables

P-971M User’s Guide Preface 18PrefaceCongratulations on your purchase of the Prestige 971M (P-971M) Cable Modem.Note: Register your product online to

Prestige 971M User’s Guide2

P-971M User’s Guide19 PrefaceUser Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement

P-971M User’s GuideChapter 1 Getting To Know Your Prestige 20CHAPTER 1Getting To Know Your PrestigeThis chapter describes the key features and applica

P-971M User’s Guide21 Chapter 1 Getting To Know Your PrestigeDHCPDHCP (Dynamic Host Configuration Protocol) allows the individual clients (computers)

P-971M User’s GuideChapter 1 Getting To Know Your Prestige 22You should see the connection screen after a successful login. If you do not see this scr

P-971M User’s Guide23 Chapter 1 Getting To Know Your PrestigeFigure 4 Password security screen.

P-971M User’s GuideChapter 2 Connection Screen. 24CHAPTER 2Connection Screen.This chapter describes important system information presented on the conn

P-971M User’s Guide25 Chapter 2 Connection Screen.Figure 5 Connection Status Screen2.1.1 Acquire Downstream Channel The P-971M must lock on to a c

P-971M User’s GuideChapter 2 Connection Screen. 26You will see IP Complete if your P-971M has successfully negotiated a DHCP connection with the CMTS

P-971M User’s Guide27 Chapter 2 Connection Screen.2.1.5 Security Your cable modem has features built-in to run Baseline Privacy (BP). BP is used as

P-971M User’s GuideChapter 2 Connection Screen. 28Modulation This is the method used to encode transmission information, similar to FM or AM on your r

P-971M User’s Guide Copyright 2CopyrightCopyright © 2005 by ZyXEL Communications Corporation.The contents of this publication may not be reproduced in

P-971M User’s Guide29 Chapter 2 Connection Screen.

P-971M User’s GuideChapter 3 Software Screen 30CHAPTER 3Software Screen3.1 IntroductionThe Software status screen shows you information about your ca

P-971M User’s Guide31 Chapter 3 Software ScreenSoftware Version This is the version of the internal software installed and running on your P-971M. Th

P-971M User’s GuideChapter 4 SNMP Event Log 32CHAPTER 4SNMP Event Log4.1 IntroductionThe SNMP Event Log Screen shows you information about each step

P-971M User’s Guide33 Chapter 4 SNMP Event LogFigure 7 Event Log ScreenThis screen consists of a list of Simple Network Management Protocol (SNMP)

P-971M User’s GuideChapter 4 SNMP Event Log 34What follows is a short explanation of the more common error and warning messages you are likely to see

P-971M User’s Guide35 Chapter 4 SNMP Event LogSYNC Timing Synchronization failure, Acquired FEC framing - Failed to acquire MPEG2 Sync (Critical)Your

P-971M User’s GuideChapter 4 SNMP Event Log 36DHCP FAILED - Request sent, No response (Critical)Your P-971M sent a DHCP discovery broadcast message to

P-971M User’s Guide37 Chapter 4 SNMP Event LogReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received -

P-971M User’s GuideChapter 4 SNMP Event Log 38Your P-971M attempted to download its configuration file from the TFTP server specified by the DHCP serv

P-971M User’s Guide3 Federal Communications Commission (FCC) Interference StatementFederal Communications Commission (FCC) Interference StatementThi

P-971M User’s Guide39 Chapter 4 SNMP Event Log

P-971M User’s GuideChapter 5 Introduction to CLI 40CHAPTER 5Introduction to CLI This chapter introduces the line commands. 5.1 Command Line Interface

P-971M User’s Guide41 Chapter 5 Introduction to CLIFigure 8 CLI: Login Screen ZyXEL Corporation Embedded Telnet Server (c) 2000-2003WARNING: Acces

P-971M User’s GuideChapter 5 Introduction to CLI 42For example,web_user [ID{20}] [password{20}]means that you must specify the web configurator admin

P-971M User’s Guide43 Chapter 5 Introduction to CLIFigure 10 CLI: Getting Help Example 2 CM> ping helpERROR: Invalid value for parameter IpAddr

P-971M User’s GuideChapter 5 Introduction to CLI 44Figure 11 CLI: Getting Help Example 3 CM> man pingInstance: Console Thread (0x80fdc670)COMMAN

P-971M User’s Guide45 Chapter 5 Introduction to CLIFigure 12 CLI: History Command Example CM> historyInstance: Console Thread (0x80fdc670)Comma

P-971M User’s GuideChapter 5 Introduction to CLI 46Figure 13 ! Command Example 1 CM> historyInstance: Console Thread (0x80fdc670)Command History

P-971M User’s Guide47 Chapter 5 Introduction to CLIFigure 14 ! Command Example 2 CM> system_timeInstance: Console Thread (0x80fdc670)The curren

P-971M User’s GuideChapter 5 Introduction to CLI 48Figure 15 CLI: Save Command Example CM> saveInstance: BFC System (0x80ffba50)Section 1 Non-V

P-971M User’s Guide Federal Communications Commission (FCC) Interference Statement 41 Select your product from the drop-down list box on the ZyXEL hom

P-971M User’s Guide49 Chapter 5 Introduction to CLI[command{31}]Executes the most recent occurrence of the specified command. ? [command{31}]Displays

P-971M User’s GuideChapter 5 Introduction to CLI 505.6.2 CM CommandsThe following table describes the CM commands. By default, you access the CM grou

P-971M User’s Guide51 Chapter 5 Introduction to CLI5.6.3 docsis_clt Commands Use the docsis_clt group of commands to maintain image (firmware) files

P-971M User’s GuideChapter 6 Command Examples 52CHAPTER 6Command Examples This chapter shows some command usage examples.6.1 General Command Examples

P-971M User’s Guide53 Chapter 6 Command Examples6.1.2 usageSyntax: usageThis command displays command usage information (such as command navigation

P-971M User’s GuideChapter 6 Command Examples 54Table 7 version Command Example CM> versionInstance: BFC System (0x80ffba50) #########

P-971M User’s Guide55 Chapter 6 Command Examples6.1.5 save Syntax:saveThis command saves the current configuration. The following figure shows an ex

P-971M User’s GuideChapter 6 Command Examples 56Figure 21 load_config Command Example CM> load_config 192.168.100.100 config.txt6.2.2 run_appSyn

P-971M User’s Guide57 Chapter 6 Command ExamplesThis command pings a remote host. The following example sets the Prestige to ping a device with an IP

P-971M User’s GuideChapter 6 Command Examples 586.2.5 web_admin_passwordSyntax:web_admin_password <WebAdminPass{15}>This command sets the web

P-971M User’s Guide5 Safety WarningsSafety WarningsFor your safety, be sure to read and follow all warning notices and instructions.• To reduce the

P-971M User’s Guide59 Chapter 6 Command ExamplesFigure 26 copy_image Command Example CM/DocsisCtl> copy_image 1 2Instance: DOCSIS Control Threa

P-971M User’s GuideChapter 6 Command Examples 606.3.3 goto_ds Syntax:goto_ds FrequencyThis command sets the downstream channel (in MHz). If the devi

P-971M User’s Guide61 Chapter 6 Command Examples

P-971M User’s GuideAppendix A Product Specifications 62Appendix A Product SpecificationsSee also the Introduction chapter for a general overview of th

P-971M User’s Guide63 Appendix A Symbol Rates 5.057 Msym/s for 64 QAM5.361 Msym/s for 256 QAMOperating Level -15 to +15 dBmVUPSTREAM CHANNELFrequency

P-971M User’s GuideAppendix A Product Specifications 64Sample Cable Modem Configuration File. The following table is an example for informational purp

P-971M User’s Guide65 Appendix A

P-660H/HW/W-T Series User’ GuideAppendix B 66Appendix BSetting up Your Computer’s IP AddressAll computers must have a 10M or 100M Ethernet adapter ca

P-660H/HW/W-T Series User’ Guide67 Appendix B Figure 30 WIndows 95/98/Me: Network: ConfigurationInstalling ComponentsThe Network window Configurati

P-660H/HW/W-T Series User’ GuideAppendix B 683 Select Microsoft from the list of manufacturers.4 Select Client for Microsoft Networks from the list o

P-971M User’s Guide ZyXEL Limited Warranty 6ZyXEL Limited WarrantyZyXEL warrants to the original end user (purchaser) that this product is free from a

P-660H/HW/W-T Series User’ Guide69 Appendix B Figure 32 Windows 95/98/Me: TCP/IP Properties: DNS Configuration4 Click the Gateway tab.• If you do n

P-660H/HW/W-T Series User’ GuideAppendix B 70Figure 33 Windows XP: Start Menu2 In the Control Panel, double-click Network Connections (Network and

P-660H/HW/W-T Series User’ Guide71 Appendix B Figure 35 Windows XP: Control Panel: Network Connections: Properties4 Select Internet Protocol (TCP/I

P-660H/HW/W-T Series User’ GuideAppendix B 72• Click Advanced.Figure 37 Windows XP: Internet Protocol (TCP/IP) Properties6 If you do not know your

P-660H/HW/W-T Series User’ Guide73 Appendix B Figure 38 Windows XP: Advanced TCP/IP Properties7 In the Internet Protocol TCP/IP Properties window (

P-660H/HW/W-T Series User’ GuideAppendix B 74Figure 39 Windows XP: Internet Protocol (TCP/IP) Properties8 Click OK to close the Internet Protocol (

P-660H/HW/W-T Series User’ Guide75 Appendix B Figure 40 Macintosh OS 8/9: Apple Menu2 Select Ethernet built-in from the Connect via list.Figure 41

P-660H/HW/W-T Series User’ GuideAppendix B 764 For statically assigned settings, do the following:•From the Configure box, select Manually.• Type you

P-660H/HW/W-T Series User’ Guide77 Appendix B Figure 43 Macintosh OS X: Network4 For statically assigned settings, do the following:•From the Confi

P-660H/HW/W-T Series User’ GuideAppendix B 78Note: Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE)Follow

P-971M User’s Guide7 Customer SupportCustomer SupportPlease have the following information ready when you contact customer support.• Product model a

P-660H/HW/W-T Series User’ Guide79 Appendix B • If you have a dynamic IP address click Automatically obtain IP address settings with and select dhcp

P-660H/HW/W-T Series User’ GuideAppendix B 801 Assuming that you have only one network card on the computer, locate the ifconfig-eth0 configuration f

P-660H/HW/W-T Series User’ Guide81 Appendix B Figure 51 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restartShutting down i

P-971M User’s Guide Index 82IndexNumerics110V AC 5230V AC 53 33AAbnormal Working Conditions 6AC 5Accessories 5Acts of God 6Airflow 5American Wire Gaug

P-971M User’s Guide83 IndexCompliance 3Rules, Part 15 3FCC Rules 3Federal Communications Commission 3Finland, Contact Information 7Fitness 6France,

P-971M User’s Guide Index 84QQualified Service Personnel 5Quick Start Guide 18RRadio Communications 3Radio Frequency Energy 3Radio Interference 3Radio

P-971M User’s Guide85 IndexWeb Site 7Wet Basement 5Workmanship 6Worldwide Contact Information 7Written Permission 2ZZyNOS 2ZyXEL Communications Corp

P-971M User’s Guide Customer Support 8UNITED [email protected] +44 (0) 1344 30304408707 555779 (UK only) www.zyxel.co.uk ZyXEL Communications